Privacy Policy
Fortress Roofing and Exteriors ("Fortress," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at fortressroofingandexteriors.com (the "Site"), how we use it, and your choices.
Information We Collect
When you submit our inspection/quote request form, we collect the information you provide, which may include:
- Your name
- Phone number
- Email address
- ZIP code
- The type of service you are interested in
We may also automatically collect limited technical information (such as IP address, browser type, and pages visited) through standard web logs and any analytics tools we use.
How We Use Your Information
- To respond to your inquiry and schedule a free inspection or estimate
- To provide roofing, siding, gutter, storm-repair, and related services you request
- To assist with documenting and filing insurance claims on your behalf, with your consent
- To communicate with you about your project, including by phone, text, or email
- To improve our Site and services
How Your Form Data Is Processed
Our contact form is processed and stored using Netlify Forms (Netlify, Inc.), our website hosting provider. Submissions are delivered to us by email and stored in our Netlify account. Netlify processes this data on our behalf.
Sharing of Information
We do not sell or rent your personal information. We may share it only:
- With service providers who help us operate our business (such as our website host or scheduling tools)
- With your insurance company or adjuster, when you ask us to assist with a claim
- When required by law or to protect our legal rights
Cookies & Analytics
We may use cookies and analytics services to understand how visitors use our Site. You can control cookies through your browser settings. If we add analytics, it is used to measure traffic and improve the Site, not to identify you personally.
Data Retention
We keep inquiry and customer information for as long as needed to provide services and to comply with our legal and business obligations, after which we delete or anonymize it.
Your Choices
You may request that we update or delete your information, or stop contacting you, at any time by emailing info@fortressroofingandexteriors.com or calling (888) 653-5984.
Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
Contact Us
Fortress Roofing and Exteriors
Dallas-Fort Worth, Texas
Phone: (888) 653-5984
Email: info@fortressroofingandexteriors.com